Privacy Policy

At Mwalimu Ease, we take the privacy of our schools, teachers, and students seriously. This policy outlines how we collect, use, and protect your data.

1. Information We Collect

We collect information necessary to provide our school management services, including:

• School Information: Name, address, and registration codes.
• Staff Information: Names, roles, and login details.
• Student Information: Names, admission numbers, assessment records, and photos.
• Financial Information: Fee structures, payment history, and transaction references.
• Teacher Swap Data: If you use the Swap service, we collect your location preferences, subject combinations, and P2P messages sent via the platform.

2. How We Use Your Data

Your data is used exclusively to:

• Provide and maintain the Service.
• Generate academic reports and financial summaries.
• Facilitate teacher station matches and secure messaging.
• Safety Monitoring: We automatically scan peer-to-peer messages for scam-related keywords (e.g., financial solicitations) to protect our users from fraudulent activity.
• Process subscription payments.
• Communicate critical system updates.

3. Data Isolation

We utilize a multi-tenant architecture to ensure that your school's data is strictly isolated from other institutions using the platform. No school can access another institution's records.

4. Third-Party Sharing

We do not sell or rent your data to third parties. We only share information with third-party providers (e.g., payment gateways or cloud hosting) strictly necessary to deliver the Service.

5. Data Retention

We retain your data for as long as your school maintains an active account with us. Upon account termination, data will be handled in accordance with our data deletion policy and local regulations.

6. Your Rights

In accordance with the Kenya Data Protection Act, schools have the right to access, correct, or request the deletion of their institutional and student data.